We could not be more pleased with the professionalism, timeliness and thoroughness of SERVPRO®. Given the situation we experienced with a fire, it was reassuring to work with a team that truly cared. Austin, Kyle and Luis were timely and efficient in their work. Kenrick was great to communicate with on a weekly basis. Hats off to Austin for leading the team at our property. He kept us updated through the process on a daily basis. If you ever have to go through an event like a fire, this is the team you want working with you. Great job guys!!!

Very professional. I called on late Sunday and they arrived on time and were very informative and began Immediately to relieve me of a stressful situation. Dillon and helper were efficient, informative and good at explaining what they needed to do and why. They have been timely and pleasant throughout the entire process. I highly recommend this company and want to thank them for their service.

A great company to work with!  

Very professional team . Im very satisfied with the quality of work they performed in my home.  

 

What a great company!  

Showed up on time, done what they said they would do professional all the way.

 

Highly recommend this business!  

 

Great customer service.  

 

I had a water leak at my house. This company was quick to get out to our home and help us get the mess cleaned up. The technician that was onsite was polite and helpful. The office staff that I talked to was also polite. I would recommend this company to anyone that needs their services.

This is a great company. They are very professional. They do a great job and are very efficient. We would definitely use them again.

Totally blown away! So pleased!

Patrick 1st scanned & documented the project. Great communication, professionalism. Set the stage for a massive project.

Alex planned this job to run smoothly. He & his staff, Denise, Steve, & temporary employees were absolutely wonderful. Always on time. Very efficient use of time. No wasted, idle time, no overuse of lunch or break time. This is an insurance claim, so I cannot address price. Lightning Speed fast. At the start of project Alex mapped a plan of action which made the job go smoothly. Very efficient. Good use of packing materials, little waste. Extremely careful with antiques & collectibles. Paid close attention to care of delicate, collectibles & heirlooms.. Nothing broken. Packed boxes that are easy to carry & unload later. Organized. Clearly marked each box & room location. Kept detailed documentation & numbering system which will be most helpful unpacking. Wonderful communication. Kept me aware of any changes. Always asked questions. Never assumed anything. Did not trash items that may not hold importance or significance to the workers, but are to me. Always questioned before trashing.
Very professional dress, attitudes, communication. Friendly. Even helped me get through some emotional feelings. In the past 2 years, I have lost several immediate family members & my husband of 47 years. I am very ill with chronic lung disease. All of Alex’s staff were attentive to assure I took breaks & was okay.

This was a massive project. My hope is to never need this service again. But, life happens. If I should, SERVPRO will be my go to service.Totally blown away! So pleased!

We had fire damage to our property and SERVPRO was recommended to us. We couldn't of asked for a better company to come to our house and clean up the aftermath. They were professional, considerate, punctual, efficient and courteous. Thank you Patrick, Alex and crew!

Very professional and friendly. Patrick was great at explaining what was going to happen and made sure the everything was ready for the repair side.

 

The team at SERVPRO are awesome. I would recommend them and use again!

Responded quickly, once called, coming from Norman to Edmond on a holiday weekend. Knew what to look for in the case of future damage to wall, carpet and tile from a water overflow. Very knowledgeable and courteous. Took notice not to hit woodwork when leaving with equipment and tools. Very pleased!

Cason Earp, the crew chief did an excellent job communicating with us and explained the whole process of the cleanup from the water damage. We highly recommend this company!

The guys were friendly and answered all my questions. Sara helped me get scheduled and made it painless.

When my company's sewage line in our walls burst, this company helped us out so much and were very professional and knowledgeable. Super fast workers.

When we called them for help they came immediately. Aaron was our technician and he has the best customer service! He was so helpful in explaining everything he was doing and about what needed to be done with the whole process. He made a very stressful event better for us.

I had a clogged shower drain. It flooded my bathroom, bedroom, kitchen, and hallway. I vacuumed up some of it, but the damage was done. I called SERVPRO for help. Best call I could have made. They had a team at my door really quick. They pulled up the carpet and wet pad. Set up fans to dry under walls and cabinets. Aaron was very help full and came back a number of times to check the moisture readings. Aaron was very friendly but still professional. I hope that I don't ever need SERVPRO again but if I do, I will certainly call SERVPRO for help.

Cason & Jacob made the stressful event much easier to cope with. They were very professional, had great knowledge of the process & equipment. They were very cautious of the art and artifacts present in the space. I highly recommend this company & crew!

When our companies pipes busted and flooded our office, SERVPRO promptly and efficiently repaired our facility. Everyone in the office has been helpful to the fullest extent. I can not recommend this company enough for property restoration services.

Great people to work with. Knowledgeable about what they do. Professional service. Responsive with great customer service.

Great Staff, Very Courteous

I was kind of in shock and didn't really know what to do first. It was very helpful to have everything hauled off and/or packed up. You guys are fantastic.

They did a good job; wish we could have used them the first time.

Always great - Communicates very well, and I always know that Michael and Chris will be honest about what will clean up and what may not. They were quick and efficient which I really appreciate.

In a nutshell - Very Professional.

Very polite, very knowledgeable about the task they did. When it came to cleaning the rooms involved they were very quick and efficient. Your company to me is very professional courteous, efficient and knowledgeable I would highly recommend them to others needing their services

A big thank you & God bless to all! Everyone has been so nice. I don't know what we would have done without them.

GOOD JOB!

Very Helpful and very nice

They were prompt and did an excellent job.

Very professional, courteous- everything completed in a timely manner. Have gone above and beyond to restore furnishings. They all were extremely competent. Mike Callahan and his crew are the best.

When she was asked what recommendations she would have to help the SERVPRO Franchise improve its performance in the future her response was, "None-Excellent Service!."

Very professional and courteous crew.

We appreciate your prompt and efficient response during our emergency. Thank you! SERVPRO has excellent service and employees.

Polite and Helpful. I trusted the staff. They explained what needed to be done and followed through. They always called before coming out.

Very well done!!

Good Workers!

All personnel were polite and professional

When asked for recommendations to help SERVPRO improve, her answer was, 'none, they were very good.'

You guys did a really good job and I would recommend SERVPRO to anyone needing help with restoration and cleaning.

I am very impressed with the quality of your personnel. I own and operate two businesses and know how difficult it is to maintain high standards. You do it very well.

Staff was always willing to help. Enjoyed working with everyone I came in contact with.

The gentlemen who came and worked on my house were fabulous and I would highly recommend them in the future.

Very professional and informative. I am very pleased with the service. Very knowledgeable and pleasant. Will use their service for other cleaning projects.

Chip and Mike were great. They made my wife happier dealing with problems. Couldn't have two better people working for you. We would be happy to be a reference for your company.

Jaime was extremely professional and knowledgeableabout the restoration process. He made me feel as though I could thoroughly trust SERVPRO. It's been a long time since I've seen such a high level of customer service.

Jaime and his co-workers did a great job and were respectful and friendly throughout the process. This was a great experience under these conditions.

Great people and great job!

Very friendly, prompt, and professional

Very satisfied with results

Very pleased with level of service and management of the job!

Excellent job.Your guys did an excellent job and I will definitely recommend your company.

Awesome Job!

Everyone involved were great!

SERVPRO of Norman technicians were professional and the service was perfect.

The technician was very courteous. Really appreciated the great job!

When I had questions or concerns...a technician was always handy when I needed help.

Very professional...great work!

The technician was professional, thorough, polite and very helpful!

Great workers and polite!

The staff was thorough, patient, courteous and comforting.

Technicians were very professional and polite. Job well done!

Service was fabulous! The technicians were calming, thoughtful and comforting. Mike, Daniel and Jaime have my deepest respect and appreciation. I cannot express my complete and total gratitude to these three guys for a job WELL DONE!

Very pleased with the awesome customer service that I received from SERVPRO of Norman!

It's nice to know there's a company like SERVPRO to assist when an emergency/crisis happens.

Overall...I'm satisfied with the services provided by SERVPRO of Norman.

Jaime was very helpful in assisting with our insurance claim. I would recommend the SERVPRO Franchise to my friends.

Thanks, Everything was great!

Very professional

great company to work with.

Very helpful and friendly

fast, friendly, and informative

Nick and Daniel were great, they are definitely an asset to your company.

Staff was professional and friendly

Very conscientious & through!

Chip & his crew were awesome! They all made me feel like they were genuinely concerned.

politeness, knowledge, and honesty were greatly appreciated. Thank you Daniel!

Great job! Very friendly and efficient.

Good group of guys, very prompt and courteous.

Were very polite, knew their job and did it well.

They did a great job! Thank you for sending such wonderful men to help me. They explained everything and helped us so much!

I would recommend SERVPRO of Norman to my friends and family.

SERVPRO of Norman's office staff was courteous, polite and helpful throughout the duration of the job.

SERVPRO of Norman was prompt, courteous and attentive to my concerns.

I would use SERVPRO of Norman to assist me in any future cleaning or restoration needs.

Servpro of Norman was very courteous and professional.

Very prompt and professional. Daniel and his crew did an excellent job,

Thanks for getting here so fast!

Brandon and Thomas did a very good job! #1 restoration company!

Very through, very efficient and timely. Excellent team!

You guys went above and beyond out expectations. Thank you!

Awesome!

Very satisfied from start to finish.

FAST, FRIENDLY,KNOWLEDGEABLE! THANK YOU!

Everything was great!

Did a wonderful job! "Life Saver".

Even with huge demands on their time, Servpro was responsive to my emergencies in 2 instances.

Very friendly and helpful. Also, gave me advice for future floor.

Don't change a thing!

Overall, we have been happy with servpro's performance and staff.

Both gentlemen worked hard to make a difficult job easy on me as the homeowner!

Several employees were here and all did an outstanding job!! But Cory was truly superlative! Smart and incredibly professional.

I was impressed with their on site professionalism and services.

SERVPRO of Norman was very prompt, courteous, and attentive to my concerns.

Curtiss was very polite and knowledgeable.

Your guys did a real good job!

Did an outstanding job, looks and smells great! Thank you!

Thomas did an exceptional job. Very Courteous, and informative. I really appreciate a job well done.

I would recommend SERVPRO of Norman to my friends and family.

Great job! Your employees operated with the utmost professionalism.

I would recommend SERVPRO of Norman to my friends and family.

These guys were great, friendly and professional!

I would recommend SERVPRO of Norman to my friends, family and colleagues.

We have been a customer for years. Good service & expertise is why we keep using SERVPRO of Norman.

I would recommend SERVPRO of Norman to my friends and family!

We were so pleased with your company. The workers were very nice and very helpful!

SERVPRO of Norman was prompt, courteous and attentive to my needs!

I am satisfied with the services provided by SERVPRO of Norman.

I would use SERVPRO of Norman in any future cleaning or loss.

I am completely satisfied with the work that SERVPRO of Norman provided to me.

Excellent professional and courteous staff!

Everyone associated with SERVPRO of Norman was very professional and did an awesome job.

Very professional, helpful, and nice.

Thomas was always on time and very polite.

Thomas was very courteous and professional.

SERVPRO of Norman is very good and professional at what they do.

Wonderful-Very personable. Thank you. Great!!

They were great! So helpful. Very Prompt.

The process took less time than I expected. As soon as they determined the extent of the damage they were in immediately to do clean up. The entire team was extremely professional. I believe they have done everything possible in a timely manner to restore my home furnishings. I would have no problem recommending them and hopefully I never have to use them again, but certainly would if required. Thanks to all who assisted in restoring my home.

They were incredibly knowledgeable, kind, and adept at their jobs. I could not have asked for better people to help me after my tornado.

The crew was always on time and willing to help in anyway. Very impressed! Wonderful service and nice young men!

We don't know where to start- we were so mortified when this began, but when Mike and John came (SO QUICKLY!) we soon were comforted knowing we were in good hands-- Then John came with Jim to do carpetting and he and Jim returned and finished everything beautifully. We already have sung Servpro's praise and recommended you to everyone! Whittles, you need to hang onto this group--They are winners.

This was my first time for a water leak. I really appreciate everything. They made me feel so much better. I felt real comfortable around them.

I was very grateful at how quickly they were able to come out to do the cleanup.

They were very professional and helpful.

I would recommend them to anyone in need! Very nice people-very helpful-really relieved my stress.

SERVPRO of Norman was very polite and courteous throughout the duration of the job.

They did a good job of keeping me informed and showing up at the times they set to be there.

Your personnel were very courteous.

I would use SERVPRO of Norman for any future cleaning or restoration needs!

SERVPRO of Norman was prompt. courteous and attentive to my needs.

Overall, I was extremely happy with the services provided by SERVPRO of Norman.

I would recommend SERVPRO of Norman to my family and friends.

Great service from Daniel and Brendon.

SERVPRO of Norman provided me with a lot of knowledge and professionalism.

Very nice, and hard working. Job well done!!

I was very pleased with the service, and will use Daniel again.

I would recommend SERVPRO of Norman to any of my friends and family.

SERVPRO of Norman's staff was very courteous, polite and helpful through out the duration of the job.

We have used SERVPRO of Norman many times and have always been satisfied with the service. Always a great job!!

Fantastic crew! Professionals!

Curtiss was very prompt and helpful and answered all of our questions.

Everyone who came to assist John on the cleanup did an amazing job. I am very happy, Thanks!

Both guys were professional and prompt. They explained all details.

I was impressed with the SERVPRO of Norman employees that performed services at my residence.

I was very impressed with the SERVPRO of Norman team. They were very polite and answered all of our questions.

Great customer service!

Good Job!

Great work! Many thanks to Mike, Daniel and Thomas.

Personnel, Mike, Daniel and Thomas were thoroughly professional.

Terrific Team!

More then satisfied! They have been great!

Everything went great, and everyone was very professional and friendly!

I would recommend SERVPRO to any of my friends and family.

Very good, all members were very professional and polite. Could not be more pleased!

I am very satisfied with the services SERVPRO provided to us. I would recommend them to family and friends in the future.

Great guys! Great job!

Will use cleaning service in the the future. Great job!

Curtiss and Jose were very helpful and did a great job.

All contact people were very knowledgeable and helpful. Thank you for getting it done so quickly.

Excellent!

Very polite. I will use them in the future.

Outstanding service!

I would recommend SERVPRO to my family and friends!

Liked that the guys called and let me know an exact time they were coming even when they were running behind. My time is valuable.

Very satisfied!

They are great! I don't think you could find better than John!

Everything was done wonderfully. All my questions were answered promptly even after constantly coming up with more and more.

Excellent! Thank you!

Thanks for the help and advice. It kept us from going crazy in a soggy house.

Always pleased with results. We don't use anyone else now!

Very impressed by the technician.

I would recommend The SERVPRO-Norman Location to my family and friends.

Thomas could not have been nicer. He was a joy to work with and very polite.

The technicians are timely, professional, and fun people to work with. The crew did a great job. They knew what they were doing and they took care of business. The bright spot in a dark time.

Very accommodating to my hectic schedule!

Very satisfied with the services provided by this location.

The team was prompt and courteous.

The team was neat and knowledgeable.

They were perfect! Very courteous, helpful, nice, and efficient.

I would use SERVPRO-Norman again for my needs.

The team clearly explained the cleaning process, start to finish.

They were all wonderful people. I think you are lucky to have such a wonderful staff. I really am happy with all their efforts to do a good job and keep the work area and house clean. I am very satisfied with all the work.

Exceptional service.

I was overall satisfied with the job that the team performed.

I would recommend anyone I know to use SERVPRO-Norman

Very fast and efficient!

Everything was done correctly. Thank You!

They fulfilled the need I had quickly and efficiently. The response time to my call was very quick and the job was complete sooner than expected.

They performed 100%!

I was very satisfied with the services provided to me.

I would use SERVPRO-Norman again.

The job was performed to my complete satisfaction.

The team was very knowledgeable about the job.

The staff were professional, timely, and very courteous. They cleaned up the area after done working, which we appreciated very much.

Great Service. Fine people.

Very satisfied with the job that the SERVPRO team completed.

The Staff was courteous, polite, and helpful

Office staff was courteous and helpful.

Professional competent employees. They represent SERVPRO well.

I was very satisfied with the services of SERVPRO of Norman

I would recommend SERVPRO to my family and friends.

Thomas has been wonderful in a bad situation. I could not have asked for someone to be more helpful.

The process was clearly explained to me during the duration of the job.

The staff did a very good job.

On site production team were very professional.

The SERVPRO team were very friendly, professional, and explainotory.

Great job.....very professional!

The employees are great. They do a great job.

Both techs were friendly and professional.

Techs did a great job.

Curtiss was a great leader and his crew did a great job!

I am satisfied with the services provided by SERVPRO Norman

I was impressed by the SERVPRO onsite personnel that performed services at my home.

I was very satisfied with the services provided by SERVPRO Norman.

The SERVPRO staff were prompt, courteous, and professional.

The SERVPRO team were prompt, courteous, and attentive.

The cleaning and restoration process was clearly explained to me during the process.

I would recommend SERVPRO Norman to my family and friends.

I was very satisfied with the services provided to me by SERVPRO Oklahoma City

I am happy with the work and the service.

The office staff was courteous, polite, and helpful throughout the job.

Everything was done in a very timely manner and just as explained. Thomas and the crew were great to work with.

The process was clearly explained to me.

I was impress by the team's on-site performance.

I was very satisfied with the service provided by the SERVPRO team.

I would recommend SERVPRO of Norman to my family and friends.

The whole team was helpful during this process.

I was impressed by the on-site crew.

Great Service!

I am satisfied with the services provided by SERVPRO Norman

I would recommend SERVPRO Norman to my family and friends.

Everything was handled very professionally.

Thomas was very professional and I was very impressed.

I am very satisfied with the services that SERVPRO Norman provided me.

The staff was very courteous and professional.

I would use SERVPRO of Norman again.

The office staff was courteous, polite, and helpful throughout the duration of the job.

I am satisfied with the services that were provided by the SERVPRO staff.

I was impressed by the SERVPRO staff's on-site presence.

I was very pleased with my service.

I was impressed by SERVPRO’s on site personnel that performed the services at my home.

I would recommend SERVPRO Norman to my family and friends.

I would use SERVPRO South Oklahoma City in the future.

Curtiss was extremely cooperative and made sure that our request was completed.

The SERVPRO office Staff was courteous, polite and helpful throughout the duration of the job.

I appreciated the wrap on my exercise equipment to keep clean

I am well pleased with the work. SERVPRO will be my first choice.

I was impressed by the SERVPRO Franchise's on-site personnel that performed services at my home.

I am satisfied with the service provided by SERVPRO.

The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.

I would use SERVPRO for future cleanings and restoration needs.

I would recommend SERVPRO to my friends

Amazing that they were out on a Saturday and got started so quickly and finished in a timely manner.

The SERVPRO on site personnel clearly explained the cleaning process throughout the duration of the job.

I would recommend the SERVPRO Franchise to my friends, family and colleagues.

Both employees were very pleasant and helpful. Their service was every bit as great as I could have hoped for.

Overall, I am satisfied with the services provided by the SERVPRO Franchise.

I was impressed by the SERVPRO Franchise's on site personnel that performed services at my residence or place of business.

I was confident in the knowledge and professionalism of the SERVPRO Franchise's on site personnel who performed the services at my place of business.

The SERVPRO Franchise's office staff was courteous, polite and helpful throughout the duration of the job.

I would use the SERVPRO Franchise who assisted me during this loss for future cleaning/or restoration needs.

Everything was professional and quick.

I would recommend the SERVPRO Franchise to my friends, family and colleagues.

The SERVPRO Franchise's on site personnel were prompt, courteous, and attentive to my concerns.

Overall, I am satisfied with the services provided by the SERVPRO Franchise.

They did an excellent job. Very careful with my items that mean a lot to me. Really nice and efficient group.

The SERVPRO Franchise's office staff was courteous, polite and helpful throughout the duration of the job.

Team was very friendly!

I would recommend the SERVPRO Franchise to my friends, family and colleagues.

I would use the SERVPRO Franchise who assisted me during this loss for future cleaning and/or restoration needs.

I was impressed by the SERVPRO Franchise's on-site personnel that performed services at my place of business.

I would recommend the SERVPRO Franchise to my friends, family and colleagues.

Polite, professional, very helpful.

They have been very personable and helpful in every way. Hire more people like Curtiss and Miguel!

SERVPRO of Norman met my expectations on this job.

They were amazing! Service was quick!

The SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job.

Met expectations and more!

Prompt, professional, kind! :)

Overall, I am satisfied with the services provided by the SERVPRO Franchise. :)

I was impressed by the SERVPRO Franchise's onsite personnel that performed services at my residence.

I would use the SERVPRO Franchise who assisted me during this loss for future cleaning and/or restoration needs.

Great crew!

Great young men that did a very nice job.

I was confident in the knowledge and professionalism of the SERVPRO Franchise's onsite personnel who performed the services at my home.

Great job!

Excellent service and work.

The SERVPRO Franchise's office staff was courteous, polite and helpful throughout the duration of the job.

I really appreciated everyone's helpful attitudes and willingness to work with my schedule.

I was confident in the knowledge and professionalism of the SERVPRO Franchise's onsite personnel who performed the services at my home.

Everyone was extremely helpful & friendly, very impressed.

The SERVPRO Franchise's onsite personnel were prompt, courteous and attentive to my concerns.

Great customer service and great job cleaning. Very professional!

The SERVPRO Franchise's onsite personnel clearly explained the cleaning and restoration process throughout the duration of the job.

Prompt, courteous & professional technicians. They were careful to protect home structures, explained the cleaning process and worked hard. Excellent!!

Working with Devan and SERVPRO was so delightful. Everything went easier than I expected. Great job!

Good job.

I would use the SERVPRO Franchise who assisted me during this loss for future cleaning/or restoration services.

Excellent service from Darrius. We will definitely recommend to all. Thank you!

I was confident in the knowledge and professionalism of the SERVPRO Franchise's onsite personnel who performed the services at my home or place of business.

Chase gets an A+, very professional and courteous.

Great job! Perfect.

Great!

Outstanding!

Very prompt, courteous and competent.

Overall, I am satisfied with the services provided by the SERVPRO Franchise.

Great work!

The gentlemen were polite and courteous. Did a very good and complete job.