The Benefits of an Electronic Claims Service

1/23/2020 (Permalink)

When a disaster strikes your client’s business in Noble, OK, it’s important to make sure that you get an accurate picture of the damages. Since the client will likely be filing an insurance claim, the insurance company will probably be one of the first calls. It’s just as vital, however, to work with a reputable mitigation and restoration company that can start the repair process and keep track of it every step of the way using an efficient electronic claims service.

Keeping Track of Damages

An insurance adjuster’s job is to assess the damages to the client’s property. Many customers like to have a secondary list to back up their claims, though. The electronic record that SERVPRO keeps includes certified technicians’ professional assessment of the damages:

• Floor or ceiling tiles that are ruined
• Walls that need replacement
• Items that require repairs, such as electronics or furniture
  

The electronic record can verify information on the insurance claim with pictures and videos. Many insurance companies want more than a list of charges. Being able to show the extent of the damage with visual proof can help the adjuster make an accurate assessment. Such files can be uploaded for easy access.

Providing Timely Information

Whenever clients submit hard copies of the information needed to verify claims, the insurance agent has to wait to receive them. With an electronic claims service, up-to-date facts and figures are available all the time to anyone who has access to the records. The provider can see not only the original estimate but also any adjustments the technicians have had to make along the way. Availability to the latest information can help you settle the claim efficiently.
If a client makes an insurance claim after a covered building sustains water, fire or storm damage, it makes sense to work with a restoration company that keeps accurate electronic records. This claims service can be the key to helping clients make their businesses whole once more.